{"id":47350,"date":"2020-04-15T14:39:20","date_gmt":"2020-04-15T14:39:20","guid":{"rendered":"https:\/\/www.minerva-calibration.com\/non-classifiee\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\/"},"modified":"2020-04-15T14:39:20","modified_gmt":"2020-04-15T14:39:20","slug":"the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day","status":"publish","type":"post","link":"https:\/\/www.minerva-calibration.com\/fr\/minerva\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\/","title":{"rendered":"The Minerva portal is now available for all our customers, 24 hours a day"},"content":{"rendered":"<p>The possibilities of our customer portal are used by more Minerva customers every day.<\/p>\n<p>Nevertheless, not every Minerva customer is aware of the advantages of the <a href=\"https:\/\/my.minerva-calibration.com\/\">customer portal<\/a>. Therefore, we decided to grant every person who placed an order access to the Minerva customer portal automatically.<\/p>\n<p>The Minerva portal is now available for all our customers, 24 hours a day.<\/p>\n<p>We welcome you to place your orders with your own PO\u00a0and follow\u00a0your RMA\u00a0throughout all stages of the service cycle.\u00a0<\/p>\n<p>We hope you will discover the benefits of the customer portal by yourself.<\/p>\n<p>We developed some explanation about using the portal on this page.<\/p>\n<p>If you might have any further questions about the Minerva customer portal please contact our sales staff <a href=\"mailto:sales@minerva-calibration.com\">sales@minerva-calibration.com<\/a><\/p>\n<h2><strong><br \/>\nHow do I log-in to the Minerva customer portal?<\/strong><\/h2>\n<p>You get access to the portal by using this link: <a href=\"https:\/\/my.minerva-calibration.com\/\">https:\/\/my.minerva-calibration.com<\/a><\/p>\n<p><a href=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-47339\" src=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal.png\" alt=\"\" width=\"452\" height=\"550\" srcset=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal.png 452w, https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal-247x300.png 247w, https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal-20x24.png 20w, https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal-30x36.png 30w, https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Inlogscherm-Minerva-portal-39x48.png 39w\" sizes=\"(max-width: 452px) 100vw, 452px\" \/><\/a><\/p>\n<p>You can log-in by using your business e-mail address and use the password that is sent to you after clicking on the link \u201crequest a password\u201d.<\/p>\n<h2><strong><br \/>\nUploading your own PO<\/strong><\/h2>\n<p>We have been working on enhancing the functionality of the customer portal to give our customers even more easiness to use.<\/p>\n<p>The customer portal gives you the possibility to upload a purchase order (PO) which will be processed directly and seamlessly in our delivery systems. From that point you can follow your RMA in the portal.<\/p>\n<p>This leads to a substantial shortening of the lead time and ensures the carefree traceability of your valuable instruments.<\/p>\n<p>An explanation of the two steps you can see in these screenshots:<\/p>\n<h3>Step 1<\/h3>\n<p><a href=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-1-aanmaken-PO-customer-portal.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-47331\" src=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-1-aanmaken-PO-customer-portal.png\" alt=\"\" width=\"677\" height=\"468\" srcset=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-1-aanmaken-PO-customer-portal.png 677w, https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-1-aanmaken-PO-customer-portal-480x332.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 677px, 100vw\" \/><\/a><\/p>\n<h3>Step 2<\/h3>\n<p><a href=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-2-aanmaken-PO-customer-portal.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-47335\" src=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-2-aanmaken-PO-customer-portal.png\" alt=\"\" width=\"939\" height=\"606\" srcset=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-2-aanmaken-PO-customer-portal.png 939w, https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Stap-2-aanmaken-PO-customer-portal-480x310.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 939px, 100vw\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The possibilities of our customer portal are used by more Minerva customers every day. Nevertheless, not every Minerva customer is aware of the advantages of the customer portal. Therefore, we decided to grant every person who placed an order access to the Minerva customer portal automatically. The Minerva portal is now available for all our [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":47345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[158],"tags":[349,284,512,513,443,287],"class_list":["post-47350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-minerva","tag-calibration-fr","tag-carefree-traceability-fr","tag-customer-portal-fr","tag-customer-service-fr","tag-ensuring-carefree-traceabilty-fr","tag-minerva-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Minerva portal is now available for all our customers, 24 hours a day &#8212; Minerva Metrology &amp; Calibration<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minerva-calibration.com\/fr\/minerva\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Minerva portal is now available for all our customers, 24 hours a day &#8212; Minerva Metrology &amp; Calibration\" \/>\n<meta property=\"og:description\" content=\"The possibilities of our customer portal are used by more Minerva customers every day. Nevertheless, not every Minerva customer is aware of the advantages of the customer portal. Therefore, we decided to grant every person who placed an order access to the Minerva customer portal automatically. The Minerva portal is now available for all our [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.minerva-calibration.com\/fr\/minerva\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\/\" \/>\n<meta property=\"og:site_name\" content=\"Minerva Metrology &amp; Calibration\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/minervametrology\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-15T14:39:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.minerva-calibration.com\/wp-content\/uploads\/2020\/04\/Proces-Minerva-Kalibratie-e1579017138596-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"350\" \/>\n\t<meta property=\"og:image:height\" content=\"253\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jasper\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Minerva_Cal\" \/>\n<meta name=\"twitter:site\" content=\"@Minerva_Cal\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jasper\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/\"},\"author\":{\"name\":\"Jasper\",\"@id\":\"https:\\\/\\\/www.minerva-calibration.com\\\/#\\\/schema\\\/person\\\/8b373b37d978b836e31b76303cdef0c4\"},\"headline\":\"The Minerva portal is now available for all our customers, 24 hours a day\",\"datePublished\":\"2020-04-15T14:39:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/\"},\"wordCount\":280,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.minerva-calibration.com\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Proces-Minerva-Kalibratie-e1579017138596-2.png\",\"keywords\":[\"Calibration\",\"Carefree traceability\",\"customer portal\",\"customer service\",\"Ensuring Carefree Traceabilty\",\"Minerva\"],\"articleSection\":[\"Minerva\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/\",\"url\":\"https:\\\/\\\/www.minerva-calibration.com\\\/fr\\\/minerva\\\/the-minerva-portal-is-now-available-for-all-our-customers-24-hours-a-day\\\/\",\"name\":\"The Minerva portal is now available for all our customers, 24 hours a day &#8212; 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