Service & support

 

Ensuring carefree traceability


Sending your instruments out for repair or calibration services is never convenient. That is one reason why the Minerva team is trained to provide excellent, fast and transparent services. From the moment your instrument arrives at our lab until it is returned to your facility, the process is reliably clear:

 

service process Minerva

Our service advisor checks and documents (with photos) your instrument on arrival. This ensures that your instrument is properly inspected before being maintained and cleaned. You can monitor the service progress with your personal Minerva online portal. Finally, your instrument is professionally packed and shipped.

 

Advantages:

  • Your one-stop shop for calibration services
  • Maintenance is conducted according to manufacturer’s specifications 
  • Preventive maintenance work is based on historical information 
  • Stay informed by email throughout all stages of the service cycle

 

Feel free to contact us

 

 

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