Online rma

 

Online RMA/Customer portal


Return for Service: Online RMA

Make a request for a Return Material Authorization (RMA) via
csd@minerva-calibration.com and let your questions be answered regarding service.


 

 

Here’s how it Works
 

• Request a RMA via csd@minerva-calibration.com
• Via return email you will receive your RMA and shipping address
• Follow your pending service orders via our customer web portal
• Order Status: The online system notifies you by email when your order has arrived and any change in order status during the whole process.

 

This link enables you to track your order status as it moves through the system.

 

Customer portal

The customer portal also allows you to see all the following;

•    Overview all instruments calibrated including calibration certificate
•    Overview of instruments to be calibrated next month
•    Actual status of all pending orders