Keeping the promise: a customer will be guaranteed a good and clear answer to their enquiry
This is the twelfth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: “ensuring carefree traceability”. In times during the COVID-19 outbreak we talk to Sander...
Keeping the promise according to Mahender Patel: I will do my best to live up our values and beyond
This is the eleventh article of the series “keeping the Minerva promise”. It’s always a pleasure talking to Mahender Patel, our Senior Lab technician & Quality team leader. In this article he elaborates about his role and shares his thoughts about his...
Minerva has full focus on the customer and quality
Recently we had the Minerva quarterly meeting with the entire Minerva team – in brand new Minerva clothing 🙂 Starting with an update of Jasper van Bochove presenting an update of the customer experience activities, results and plans for the future. Full...