Summary of the results of the customer survey for 2022
Every year in May we invite our active customers to share their experience in working with Minerva. We are happy with the results and your appreciation as a customer, but the downward trend is one of the reasons to improve the Minerva calibration service. The most...
Summary of the results of the customer survey for 2021
Every year in May we invite our active customers to share their experience in working with Minerva. Especially because of the turbulent times the Minerva team is very happy with the results and your appreciation as a customer. The most important results of the...
Keeping the promise with Henk de Lange: the customer experience has been brought to a much higher level
This is the sixteenth article in a series about members of the Minerva team and how they think about Minerva’s core values and contribute to the customer promise: “ensuring carefree traceability”. Jasper talks to Henk de Lange, about his background, his...